AWCSA digitizes and streamlines the full spectrum of social welfare operations for the Addis Ababa City Administration. The platform serves multiple stakeholder types — government employees, applicants, and care center facilities — through a unified, role-aware interface.
The system covers adoption case management (applications, child registration, matching, home visits, reviews), child welfare tracking across care facilities, women's empowerment programs and association management, Edir (Iddir) association registration and member management, disability and elderly services, complaint handling and resolution, and a bilingual content management system for public-facing information.
Built with a NestJS backend and Next.js 15 frontend, the platform handles complex workflows including multi-step approvals, automatic audit trails, role-based access control with 5 levels of authorization, and full English/Amharic bilingual support.


